Testimonials

Danielle K.

My experience with Ross Mortgage was outstanding. My loan officer, Jenny Miller, was honest, patient, always available and responsive. She often went above and beyond to help ensure I understood the details and was comfortable with the information and options. My experience did not feel at all like a transaction but more like the building of a long term business relationship. I am extremely satisfied with the rate, service and personal attention provided. I would highly recommend Jenny Miller and Ross Mortgage to anyone looking to buy or refinance a home.


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MJ H.

We Retired from the military after 20 years. Finally able to purchase our forever home and decided to go VA home loan route. Ross Mortgage was expert at handling our entire loan process. They were patient with our questions, walking us through every step. Our loan officer Jennifer worked diligently to make sure we were able to close on time. A+ world class service; I highly recommend them!


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Dom S.

I worked with Jenny Miller and her assistant Abby. Honestly, as a first one home buyer, one would imagine being scared inevitably and lost as I was not sure how the processes worked, what I could afford, etc. Jenny did a spectacular job walking me through everything and helping me understand the process. I would recommend Jenny and Abby to anyone!


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Joseph C.

I was a first time home buyer and had no idea where to begin in the mortgage process. My Realtor gave me some information suggested Jenny from Ross Mortgage. From start to finish she was absolutely amazing! I am a full time employee and a full time student so my hours of availability were pretty slim. My realtor showed me a house (now my home!!!) on a Sunday afternoon. I fell in love with it and wanted to write an offer but didn't have a pre-approval letter yet. Jenny, on a Sunday evening, finished my letter for me and sent it so I could place an offer. This wasn't the last time she went above and beyond to help. Every step of the way Jenny and other Ross Mortgage employees made sure that I fully understood what was happening, what was needed, and what the next steps would be. My closing was set at near the end of the year and even though Jenny had a vacation coming up, she didn't stop working to get my loan closed or put anything off for her convenience. She made me feel like her number one priority. She worked diligently and I was clear to close a week and a half early. I kept my original closing date (due to work and school planning) and told Jenny to enjoy her time away. She stayed in touch even on vacation via text and a call on the closing day to make sure that I understood what was happening, knew where my realtor and I were meeting for the closing, and to congratulate me on my new home. From start to finish I felt like I received royal treatment. There's not enough stars for my recommendation for Ross Mortgage and Jenny Miller. Thank you for helping to make my dreams come true on owning my first home!


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Autom D.

This is the second time I’ve worked with Jenny Miller for a mortgage. She is helpful, always available, and professional. Over the last four years she has offered her services several times by helping me with pre-approval and estimating house payments. She is very prompt and respondes within moments. In addition, she helped me to understand every aspect of my mortgage and was very thourough in her explanations. I would highly recommend Ross and Jenny!


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Angie J.

My husband and I were beyond impressed with the service we received from Ross Mortgage. We worked with Jenny Miller and Abby and they were fantastic throughout the entire process. I had heard nightmare stories about how drawn out closing can be on a home so I was truly in shock when we closed within 30 days and that was with holidays! Jenny and Abby kept us in the loop daily and both were truly professional, helpful, and kind throughout the entire process. They made it so easy:) I highly recommend them to anyone looking at purchasing a home.


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Whitney J.

I had a wonderful experience working with Jenny Miller and Abby Hogarth. They were very informative and helpful. They went above and beyond! I’m very pleased with my experience and will definitely recommend them to friends!


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