Carly C. Jenny, Kim, and Amy were all amazing to work with! We had a very limited about of time to close because of our apartment lease being up, and a very limited budget to close. They were amazing at working around all of the things that came up and were always in constant contact to make sure everything was ready to go. We highly recommend them!
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Edward W. I worked with Kimberly and Jenny to refi my condo and they made everything smooth and seamless. Fast way to a shorter term and interest rate. Thank you both for your time and efforts.
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Kevin B. Worked with Jenny and Kimberly on our refinance and they provided wonderful service! Always available to answer any questions and really took the time to make sure we understood the process. Also went the extra mile to ensure that things were handled smoothly and fairly when we ran into some unexpected obstacles. We have worked with Jenny and her team before and will definitely be back for our future mortgage needs.
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Jamie Y. Jenny and her team did such a great job with our refinance. She made the process very easy and was always available to answer any questions or assist with any issues that came up. Highly recommend.
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Chris L. Jenny and her team are total pros. They are highly professional and fully answer all your questions. She is friendly and a pleasure to work with. If you're looking for the best then call Jenny Miller and her team.
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Ashley V. Jenny and her team ROCKED everything that I needed done. I came to Jenny thinking they wouldn't be able to help me...but they did! AND SO MUCH MORE! I refinanced and took equity out for much needed projects. The process was fast and they made everything as stress-less as possible.
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Jason G. Jenny, Kimberly, and the whole team were an absolute delight to work with. Both knowledgeable and expeditious, they were everything one could ask for in a lender. Throughout the process they were in constant contact, and went above and beyond in helping us understand our options. I would highly recommend doing business with them again.
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Jim K. Jenny and Kim are great. Both of these ladies did a wonderful job keeping my Wife and I informed about every step we took. They answered our questions quickly and let us know ahead of time what to expect, It was a pleasure doing business with Ross Mortgage Corp. We will let everyone know that trying to buy a house is hard, and they should turn to Ross Mortgage for help.
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Amy M. Jenny was wonderful to work with. She was always available to answer questions and take calls, even on the weekends. She quickly calculated how much we qualified for when purchasing our new house and reworked everything as needed during the selling/buying process. She took the time to explain all of the options available to us and made this such an easy process for our family.
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Ashish P. I am very thankful to Ross Mortgage Team (Jenny, Kimberly & Amy) for their professional, responsive and honest assistance with the whole mortgage process from beginning to end. Jenny made herself available to me via any method of my choice - email, phone or text, which I appreciated and took advantage of. Jenny even stayed in touch with me during weekends. I am grateful for all of Jenny's work that she devoted to my family's purchase of this home.
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Paul T. Jenny Miller and her team behind her are just amazing from start to finish!! They all kept me informed throughout the whole process and got the job done in less then 30 days!! Thank you for all that you did for us!
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Danielle K. My experience with Ross Mortgage was outstanding. My loan officer, Jenny Miller, was honest, patient, always available and responsive. She often went above and beyond to help ensure I understood the details and was comfortable with the information and options. My experience did not feel at all like a transaction but more like the building of a long term business relationship. I am extremely satisfied with the rate, service and personal attention provided. I would highly recommend Jenny Miller and Ross Mortgage to anyone looking to buy or refinance a home.
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MJ H. We Retired from the military after 20 years. Finally able to purchase our forever home and decided to go VA home loan route. Ross Mortgage was expert at handling our entire loan process. They were patient with our questions, walking us through every step. Our loan officer Jennifer worked diligently to make sure we were able to close on time. A+ world class service; I highly recommend them!
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Dom S. I worked with Jenny Miller and her assistant Abby. Honestly, as a first one home buyer, one would imagine being scared inevitably and lost as I was not sure how the processes worked, what I could afford, etc. Jenny did a spectacular job walking me through everything and helping me understand the process. I would recommend Jenny and Abby to anyone!
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Joseph C. I was a first time home buyer and had no idea where to begin in the mortgage process. My Realtor gave me some information suggested Jenny from Ross Mortgage. From start to finish she was absolutely amazing! I am a full time employee and a full time student so my hours of availability were pretty slim. My realtor showed me a house (now my home!!!) on a Sunday afternoon. I fell in love with it and wanted to write an offer but didn't have a pre-approval letter yet. Jenny, on a Sunday evening, finished my letter for me and sent it so I could place an offer. This wasn't the last time she went above and beyond to help. Every step of the way Jenny and other Ross Mortgage employees made sure that I fully understood what was happening, what was needed, and what the next steps would be. My closing was set at near the end of the year and even though Jenny had a vacation coming up, she didn't stop working to get my loan closed or put anything off for her convenience. She made me feel like her number one priority. She worked diligently and I was clear to close a week and a half early. I kept my original closing date (due to work and school planning) and told Jenny to enjoy her time away. She stayed in touch even on vacation via text and a call on the closing day to make sure that I understood what was happening, knew where my realtor and I were meeting for the closing, and to congratulate me on my new home. From start to finish I felt like I received royal treatment. There's not enough stars for my recommendation for Ross Mortgage and Jenny Miller. Thank you for helping to make my dreams come true on owning my first home!
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Autom D. This is the second time I’ve worked with Jenny Miller for a mortgage. She is helpful, always available, and professional. Over the last four years she has offered her services several times by helping me with pre-approval and estimating house payments. She is very prompt and respondes within moments. In addition, she helped me to understand every aspect of my mortgage and was very thourough in her explanations. I would highly recommend Ross and Jenny!
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Angie J. My husband and I were beyond impressed with the service we received from Ross Mortgage. We worked with Jenny Miller and Abby and they were fantastic throughout the entire process. I had heard nightmare stories about how drawn out closing can be on a home so I was truly in shock when we closed within 30 days and that was with holidays! Jenny and Abby kept us in the loop daily and both were truly professional, helpful, and kind throughout the entire process. They made it so easy:) I highly recommend them to anyone looking at purchasing a home.
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Whitney J. I had a wonderful experience working with Jenny Miller and Abby Hogarth. They were very informative and helpful. They went above and beyond! I’m very pleased with my experience and will definitely recommend them to friends!
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